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RETURN / REFUND POLICY

Septic Drainer return policy is as follows:

  • The purchaser may return the unused product for up to thirty (30) days from the date of purchase.
  • Any product being returned must be in the same condition in which you received it and in the original packaging. Opened containers will not be accepted back.
  • The purchaser is responsible for all shipping costs, original and return, as well as a 25% restocking fee on any product returned.
  • Returns lost in return shipping will not be refunded.

Septic Drainer refund policy is as follows:

  • Refunds will be issued within ten (10) business days of the shipment being returned. Refunds will not be issued until the product is received back to us.
  • Refunds will be issued using the form of payment used for purchase, (i.e. credit card, PayPal)
  • Refunds will exclude shipping costs and also a 25% restocking fee.